PrivacyPolicy

We collect information you provide directly to us, including: (a) Account Information: name, email address, phone number, and password when you register. (b) Payment Information: payment method details, transaction history, and billing information. (c) Profile Information: preferences, subscription history, and referral activity. (d) Google Login: If you sign in with Google, we collect your name, email address, and profile picture from your Google account. We do not access your Google password or other Google account data. (e) Usage Data: information about how you use our platform, including pages visited, features used, and time spent on the platform.

We use the information we collect to: (a) Provide, maintain, and improve our services. (b) Process transactions and send you related information. (c) Send you technical notices, updates, security alerts, and support messages. (d) Respond to your comments, questions, and customer service requests. (e) Communicate with you about products, services, offers, and events. (f) Monitor and analyze trends, usage, and activities in connection with our services. (g) Detect, prevent, and address technical issues and fraudulent activity. (h) Personalize your experience and provide content and features that match your interests.

When you use Google to sign in to nexpaa, we use Google OAuth 2.0 for authentication. We only request access to your basic profile information (name, email, profile picture). We do not access your Google password, contacts, or any other Google services. You can revoke nexpaa's access to your Google account at any time through your Google Account settings. We comply with Google's API Services User Data Policy, including the Limited Use requirements.

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances: (a) With service providers who perform services on our behalf (payment processors, hosting providers). (b) With the underlying subscription service providers to activate your accounts. (c) If required by law or to respond to legal process. (d) To protect the rights, property, or safety of nexpaa, our users, or the public. (e) In connection with a merger, acquisition, or sale of assets (with notice to you). All third parties are required to maintain the confidentiality of your information.

We take data security seriously and implement industry-standard measures to protect your information: (a) All data transmission is encrypted using SSL/TLS protocols. (b) Passwords are hashed and salted using bcrypt. (c) Payment information is processed through PCI-DSS compliant payment gateways. (d) We use secure servers with regular security updates and monitoring. (e) Access to personal information is restricted to authorized personnel only. (f) We conduct regular security audits and vulnerability assessments. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. Account information is retained while your account is active. Transaction history is retained for 7 years for accounting and legal purposes. Deleted accounts are permanently removed after 30 days. You can request deletion of your data at any time by contacting our support team.

You have the following rights regarding your personal information: (a) Access: You can access and review your personal information in your account dashboard. (b) Correction: You can update or correct your information at any time. (c) Deletion: You can request deletion of your account and personal information. (d) Opt-out: You can opt out of marketing communications at any time. (e) Data Portability: You can request a copy of your data in a portable format. (f) Withdraw Consent: You can withdraw consent for data processing at any time. To exercise these rights, contact us at nexpaaofficial@gmail.com.

We use cookies and similar tracking technologies to collect information about your browsing activities. Cookies help us: (a) Remember your preferences and settings. (b) Understand how you use our platform. (c) Improve our services and user experience. (d) Provide personalized content and recommendations. You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our platform.

Our platform may contain links to third-party websites and services (including Google, payment processors, and subscription service providers). We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any information. When you use Google Login, you are also subject to Google's Privacy Policy and Terms of Service.

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. We will take steps to delete such information from our systems.

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our services, you consent to the transfer of your information to Uganda and other countries where we operate. We ensure appropriate safeguards are in place to protect your information.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically. Your continued use of our services after changes constitutes acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: Email: nexpaaofficial@gmail.com, Phone: +256 751 371 6817, WhatsApp: +256 778 395 6392, or Telegram: telegram.me/nexpaa. We will respond to all inquiries within 48 hours.